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Support

Get the Right Help for Your MedicReady Workflow

Candidates and departments have different support paths. For the fastest response, use the department contact in your invitation for assessment-specific questions.

Candidate support

MedicReady technical help

Use your invitation's support instructions for access-code problems, device or browser issues, camera or microphone problems, interruptions, or submission questions.

Department questions

Eligibility, accommodations, scores, retakes, appeals, and employment or clinical decisions must be directed to the administering department.

Department support

Existing departments

Contact MedicReady about account access, assessment setup, candidate administration, evaluator workflow, results, reports, or technical support.

Demo and implementation

Use the demo request for product fit, implementation planning, and department workflow questions.